Name: Zipline & Adventure Experiences at The EDGE
Start: 2025-01-01
End: 2026-12-31
Location: The EDGE Ziplines & Adventures

Question 1

Where is The EDGE located?

Accepted Answer

The EDGE Ziplines & Adventures is located at 1755 N. Perry St, Castle Rock, CO 80104, within Philip S. Miller Park. We are conveniently located just off I-25, about 30 minutes south of downtown Denver.

Question 2

What are your hours of operation?

Accepted Answer

Hours vary by season. Generally, we are open daily from 9 AM to 5 PM during peak season (May-September) and weekends during shoulder seasons. Check our website or call for current hours.

Question 3

Do I need a reservation?

Accepted Answer

Yes, reservations are required for all activities to maintain safe participant levels. We recommend booking online in advance, especially for weekends and holidays.

Question 4

What is the cancellation policy?

Accepted Answer

You have up to 24 hours after booking to cancel for a full refund. Trip Assurance is available at checkout for added flexibility, allowing cancellation up to 24 hours before your activity.

Question 5

What should I wear?

Accepted Answer

Closed-toe shoes are required for all activities. Wear comfortable, active clothing that is not too loose. Avoid sandals, flip-flops, or open-toe shoes. Layers are recommended as Colorado weather can change quickly.

Question 6

Are there age or weight restrictions?

Accepted Answer

Zipline Tour: 70-250 lbs. Sky Trek: Ages 5+, 50-300 lbs. Adventure Tower: Ages 5+, 50-300 lbs. Ninja Course: 50+ lbs. All ages are welcome as long as weight requirements are met.

Question 7

Can I bring my phone or camera?

Accepted Answer

We recommend leaving valuables in your car. Small phones in zippered pockets are allowed on some activities but not recommended. Professional photos are available for purchase through our PicThrive store.

Question 8

Is there parking available?

Accepted Answer

Yes, free parking is available at Philip S. Miller Park. The main parking lot is a short walk from The EDGE entrance.

Question 9

What happens if it rains?

Accepted Answer

We operate rain or shine! Activities may be temporarily paused for lightning or severe weather. If we need to cancel due to weather, you will receive a full refund or can reschedule.

Question 10

Can I host a private event?

Accepted Answer

Absolutely! We offer birthday parties, corporate team building, school groups, and private events. Visit our Groups pages or contact us for custom event planning.

Question 11

Do you offer group discounts?

Accepted Answer

Yes, group discounts are available for parties of 10 or more. Contact our events team for custom pricing on corporate outings, school groups, and large celebrations.

Question 12

Is there anything for non-participants to do?

Accepted Answer

Philip S. Miller Park offers playgrounds, trails, picnic areas, and viewing spots where spectators can watch participants. The park also features the famous Challenge Hill staircase with over 200 steps.

Question 13

What safety certifications does The EDGE have?

Accepted Answer

Our zipline course meets or exceeds all industry guidelines set by the Association for Challenge Course Technology (ACCT). All guides complete an intensive training and certification program, and our equipment is inspected daily.

Question 14

How many people can go on a zipline tour at once?

Accepted Answer

Each zipline tour group has a maximum of 8 travelers, ensuring personalized attention from our guides and a great experience for everyone.

Question 15

Are the ziplines progressive in difficulty?

Accepted Answer

Yes! Our course is designed so the lines go from smaller to larger, warming you up progressively. This excellent design means even first-timers feel comfortable by the time they reach the longest, fastest lines.

Question 16

Can I do multiple activities in one day?

Accepted Answer

Absolutely! Our Adventure Packages bundle multiple activities at a discount. The Zip & Play package combines ziplines with Sky Trek, and the Zip, Play & Plunge adds the Adventure Tower too. You can save up to $38 per person with packages.

Question 17

Do you offer season passes?

Accepted Answer

Yes! Our season pass is valid for 365 days from the date of purchase. Individual passes pay for themselves in just 4 visits, and family passes (up to 6 members) can pay for themselves in as little as 2 visits.

Question 18

What is the Adventure Flex Pass?

Accepted Answer

The Adventure Flex Pass gives you hours of excitement on 3 different activities: Sky Trek, Adventure Tower, and the Ninja Course. It is a great way to try multiple activities at a discounted rate.

Question 19

Is The EDGE open year-round?

Accepted Answer

Yes! We are open all year, though hours vary by season. Peak season (May-September) we are typically open daily 9 AM-6 PM. Shoulder seasons we operate on a reduced schedule. Check our website or call for current hours.

Question 20

What is Philip S. Miller Park?

Accepted Answer

Philip S. Miller Park is the 300-acre public park that surrounds The EDGE. It features playgrounds, trails, picnic areas, and the famous Challenge Hill staircase with over 200 steps. It is a popular destination for families and outdoor enthusiasts.

Question 21

Are Reservations Required?

Accepted Answer

Currently reservations are required in order to maintain a safe amount of people doing any given activity at once.

Question 22

When should I arrive?

Accepted Answer

Zipline Tour guests should arrive 30 minutes early to complete waivers, meet your guides, get fitted with gear, and begin your tour on schedule.

Question 23

What is the cancellation policy?

Accepted Answer

You have up to 24 hours after booking to cancel your adventure for any reason and receive a full refund. For added flexibility, Trip Assurance (cancel up to 24 hours in advance for a refund of your base ticket purchase) is available to purchase at checkout.

Question 24

Can I bring my phone or camera onto the course?

Accepted Answer

We recommend that you leave valuables at home or locked in your car. The EDGE is not responsible for property lost, damaged, or stolen during your tour.

Question 25

What clothing should the group participants wear?

Accepted Answer

Closed-toe shoes are required, and active (not too loose) clothing is preferred.

Question 26

Can we bring in our own food/beverages?

Accepted Answer

Absolutely! Any attendee that has consumed alcohol may not participate on any activity offered at The Edge.

Question 27

Is there an area to store personal belongings?

Accepted Answer

Please ask a staff member at The Edge if you have belongings that need to be stored in a safe place.

Question 28

What else is available for non-climbers or parents?

Accepted Answer

For non-participants, there are endless things to do at The Edge. Our property is filled with great viewing areas to watch your party attendees have a blast. Also, our property sits on the edge of the sprawling 300-acre Philip S. Miller Park—an energetic tourist destination and notable local favorite.

Question 29

How do I handle waivers for children who are not my own?

Accepted Answer

We have an electronic waiver that all parents or guardians can fill out before the big day!

Frequently Asked Questions